Heaters & Parts Validation
(Leaking heaters & failed parts only)
A.O. Smith WPC Canada Corporate Website
Warranty Claims Home // Help
When entering the serial number of the heater:
For 11-digit serial numbers, e.g. 1625F0015279, please enter all 11 digits.
For 13-digit serial numbers, e.g. 1641100897542, please enter only the last 9 digits, e.g. 100897542.
For serial numbers with MT, e.g. 1800MT11223344, please enter the MT followed by the next eight digits.
This page is for validation only.
Please log in or complete a Warranty Application Form  to submit a claim.
Install Date (mm/dd/yyyy) / /  
Fail Date (mm/dd/yyyy) / /  
Serial number of heater     

Tank Warranty Status
Part Number  
Part Warranty Status
Contractor's Name (optional)

WARNING! – The information provided here is preliminary only. Previous replacement, improper installation and other conditions, outside the manufacturer’s control and requirements for warranty may prevent reimbursement. A. O. Smith reserves the right to deny reimbursement if, upon investigation, any such condition is identified

Download Warranty Application Form 100